Filing a dispute
ISS places the highest priority on the accuracy of our reported information. If a candidate feels the information reported in their background check is inaccurate, the individual should file a dispute through the following method.
Please send a dispute letter to ISS Dispute Department via the following methods.
- Email: firstname.lastname@example.org
- Fax: 888.835.0485
Intelligent Screening Solutions Inc.
558 E. Castle Pines Parkway B4 #197
Castle Rock, CO 80108
Your dispute should include the following information:
- Full name
- Social Security Number
- Phone number
- Copy of driver license or photo ID
- Describe the specific incorrect information and the nature of your dispute
- Documents to support your dispute (if available)
- Your signature