ISS - Intelligent Screening Solutions, Inc
Client Specific Background Screening



Filing a dispute

ISS places the highest priority on the accuracy of our reported information. If a candidate feels the information reported in their background check is inaccurate, the individual should file a dispute through the following method.

Please send a dispute letter to ISS Dispute Department via the following methods.

  • Email:
  • Fax: 888.835.0485
  • Mail:
    Intelligent Screening Solutions Inc.
    558 E. Castle Pines Parkway B4 #197
    Castle Rock, CO 80108

Your dispute should include the following information:

  • Full name
  • Social Security Number
  • Phone number
  • Copy of driver license or photo ID
  • Describe the specific incorrect information and the nature of your dispute
  • Documents to support your dispute (if available)
  • Your signature