Filing a dispute

ISS places the highest priority on the accuracy of our reported information. If a candidate feels the information reported in their background check is inaccurate, the individual should file a dispute through the following method.

Please send a dispute letter to ISS Dispute Department via the following methods.

• Email: disputes@iss-solutionsinc.com
• Fax: 888.835.0485
• Mail:
  Intelligent Screening Solutions Inc.
  558 E. Castle Pines Parkway B4 #197
  Castle Rock, CO 80108
  

Your dispute should include the following information:

• Full name
• Social Security Number
• Phone number
• Copy of driver license or photo ID
• Describe the specific incorrect information and the nature of your dispute
• Documents to support your dispute (if available)
• Your signature